Topaz Case Study

Janitorial Equipment Supplier Set to Hit Quotas After Hiring New Sales Manager

great western supply logo

Services Delivered

Sales hiring system

About

Great Western Supply Co

Great Western Supply Co, based in Davenport, Iowa, is a well respected provider of janitorial supplies, paper products, and innovative cleaning technology. With a commitment to exceptional customer service and a focus on quality and value, Great Western Supply has become a trusted partner for its clients across various branch locations in the region. The company’s dedication to standing behind its products ensures they meet the high expectations of their diverse customer base.

Challenges

Long-standing Hiring Challenges

Collin Carney, the owner, faced persistent difficulties in hiring a sales manager with the right skills and values, a process that had been unresolved for years.

Inefficient Recruitment Processes

Previous attempts to hire were unstructured and inconsistent, leading to wasted resources and the selection of candidates who were a poor fit for the company’s culture and goals.

Lack of Expert Guidance

The absence of professional guidance in the hiring process left the company at a disadvantage, as it was unable to effectively identify and attract the right talent.

Solutions

Implementing the Metahire Sales Hiring System

Topaz Sales Consulting introduced its Metahire Sales Hiring System to revolutionize Great Western Supply Co’s hiring approach. This comprehensive system provided video-based training, eLearning modules, and skills tests tailored to equip Collin and his hiring team with the necessary tools to identify and select the ideal sales manager.

One-on-one Expert Support

Topaz provided personalized support through one-on-one video conference sessions, ensuring that Collin and his team were not only following but also understanding and optimizing the new hiring processes.

Streamlined and Effective Hiring Practices

By adopting the new tools and methodologies, Great Western Supply Co transformed its hiring process, making it more efficient and aligned with its organizational goals. This change helped it focus on candidates who were not only qualified but also a good cultural fit.

"The system Topaz has for hiring is exhaustive and very thorough."

Collin Carney
Owner

"Collin and his new Sales Manager are geared for great success."

Rich Maynard
Topaz Sales Coach
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Calls Answered by Live Salesperson

Results

With the guidance and tools provided by Topaz Sales Consulting, Great Western Supply Co successfully hired a qualified sales manager who aligned with their values and goals. The new hiring practices have set the company on a path to achieving its sales targets and long-term objectives more effectively.

The Sales Manager, now fully integrated and operational, is poised to lead the team towards higher performance and success. The company is better equipped to attract and retain top talent, ensuring a robust and competent sales force to drive future growth.